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As Community Manager, you will help to grow our community, share knowledge and tools, and further improve the involvement and interaction with and between our players.
- Collaborate with internal departments to ensure community feedback is addressed
- Help develop community assets such as streams, developer interviews, product updates, game tips and tricks
- Maintain a consistent presence and promote a user-friendly environment on community message boards
- Collaborate with development, brand, publishing, quality assurance, and customer support teams to ensure a positive player experience
- Help conduct private and public tests to gather community feedback that will help improve final product quality
- Draft and distribute community reports, including community reactions, sentiment, feedback, metrics, and research, then analyze the results
- Assist with the company's involvement in trade shows, exhibitions, and other events
Responsibilities:
- Community growth and engagement strategy
- Community communication channels: social networks, blog, newsletters, chats, streams
- Community feedback to dev team
- Partners & influencers: communication, feedback, care
- Community events, interviews
- Community asset production management
- Technical knowledge of online community platforms, systems, and software
- Strong understanding of popular social media and mobile gaming trends
- Knowledgeable in the latest technologies and techniques used in building and maintaining successful gaming communities
- Drive to innovate community practices and bring community management to the next level
- Ability to work in a team environment
- Demonstrated initiative and positive spirit in a rapidly changing environment
- Excellent spoken and written English, paired with communication skills
Nice to have / Bonus
- 2+ years community management and/or social media management experience in gaming
- BS degree in Marketing, Communications, Public Relations, or equivalent experience
- 27 days of holidays per year
- Company profit-sharing plan, benefit program, meal contribution
- Relocation package
- All our games for free and more
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